SFBRN Go-Live Countdown: 4 Days to Go — What to Expect This Week
Monday, January 26, 2026, 2:00pmTO: All Employees
FR: Jeff Wilson, Project Lead, San Francisco Bay Region Network, Vice President, Administration and Finance and CFO, San Francisco State University and Sonoma State University; Karen R. Moranski, Vice President of Regional Network Transformation, San Francisco Bay Region Network
Dear Colleagues,
This message continues our series of brief weekly updates, highlighting what is most relevant as we approach the San Francisco Bay Region Network (SFBRN) January 30 go-live. Our next communication will occur on our go-live day.
Countdown to Go-Live: 4 Days to Go
This week’s focus is on readiness and support:
- Preparing campus communities for day-one changes
- Launching Procure-to-Pay (CSUBuy) with training and daily office hours
- Ensuring clear access to support through the Network Support Center
Procure-to-Pay (P2P): CSUBuy is Now Live
Cal State East Bay and San Francisco State University are now live with Procure-to-Pay (P2P) in CSUBuy.
Faculty and staff whose work involves purchasing, approvals, travel, or reimbursements are encouraged to review the full P2P memo to:
- Attend virtual daily office hours to support a smooth transition
- Attend in-person, virtual, or recorded training
- Become familiar with key timelines and how legacy processes are changing
These resources are intended to provide clear guidance and support as teams begin using the new system.
What’s Changing on Day One: Top 5 Highlights
Beginning January 30, the following changes will be most visible to the campus community:
- One front door for IT support through the Network Support Center
- A single phone number, email, and ticketing system for IT requests
- Network IT teams working collaboratively across the three universities behind the scenes
- Procure-to-Pay transactions routed through CSUBuy (New for CSUEB and SFSU)
- Expanded support options, including office hours and virtual information sessions
While some changes are visible, much of the Network’s work happens behind the scenes to ensure continuity and consistency of service.
New: Network Support Center “How to Get Help” Video
To help faculty and staff get familiar with the Network Support Center experience, we’ve created a short tutorial video that walks through the different ways to request support, including submitting a ticket online, getting help virtually, by phone, by email, or in person.
The video provides a clear, step-by-step overview of how to access support and is a helpful resource for anyone who wants a quick preview before go-live.
Network Information Sessions: Open to All
Network leadership will continue hosting SFBRN and Network Support Center information sessions, open to all faculty and staff across Cal State East Bay, San Francisco State University, and Sonoma State University.
These sessions will:
- Walk through the Network Support Center
- Review how to access IT and Procure-to-Pay support after go-live
- Provide an opportunity for questions and answers
Sessions are held virtually via Zoom. Register for a session below:
Thursday, January 29
2:15 p.m. to 3 p.m.
Register here to attend
Tuesday, February 3
1:15 p.m. to 2 p.m.
Register here to attend
Thank you for your continued engagement and partnership as we move into go-live week. Your collaboration is essential as we take this important step forward together.